BBC News to journalists: learn social media or leave

We're getting beyond the point where it is acceptable for journalists and newspapers to sit on the side and just dip their legs into the icy public pool that is social media. Finally, we're starting to see publications fully embrace it, and not simply as a kitschy gimmick to prove to readers that they're down with the times.

Peter Horrocks took over last week as the new director of BBC Global News and he's determined to change things. From The Guardian's PDA Digital Content Blog:

"This isn't just a kind of fad from someone who's an enthusiast of technology. I'm afraid you're not doing your job if you can't do those things. It's not discretionary", he is quoted as saying in the BBC in-house weekly Ariel. [...]

"If you don't like it, if you think that level of change or that different way of working isn't right for me, then go and do something else, because it's going to happen. You're not going to be able to stop it."

Exactly. Check out the entire post and full Q&A for a bit more.

It's time for newspapers—and sports sections in particular—to adopt a similar approach. This isn't simply about the ability to report either, especially in sports. As much as any subject, readers look to build some kind of connection with the sportswriters they read on a daily basis. Social media has already shown a remarkable ability to foster relationships when used appropriately. For example, if Seattle Times columnist Steve Kelley had used Twitter to further explain a backhanded apology to Erik Bedard, it's possible I'd see where he was coming from. Probably not, but the possibility exists.

Social media is something journalists need to know. And not to simply use for the sake of using, but learn and take advantage of. The more newspapers adopt such a strict policy, the better.

Disney CEO (think ESPN) says iPad 'has a lot of potential'

The iPad is coming and, as disappointing as it is at first glance, some people will inevitably buy it. To satisfy those people, developers will need a little bit more than blown-up iPhone applications. Walt Disney Co. CEO Bob Iger isn't discouraged by the initial responce and is thinking big when it comes to the iPad, saying it "has a lot of potential" and "could be a game changer in terms of enabling us to essentially create new forms of content."

Iger, speaking during a conference call with analysts, said that the iPad's portability and interactivity create the the possibility of something different than what is available on a typical computer or TV set. "With ESPN," he said, "you have ScoreCenter, which is a great app on the iPhone and provides rudimentary information and scores. Suddenly we have a platform where you can really make those scores come to life."

Business Insider highlights the possibility of using the iPad/ScoreCenter to watch replays and monitor other scores while watching games on TV. Of course, this is a possibility, but so is using the iPad at live sporting events.

We've already seen similar devices taking advantage of technology that allows stadiums to add to the experience of attending a live game. As far back as 2007, Seattle Mariners fans owning a Nintendo DS couls use it at Safeco Field to watch the live broadcast, check out replays and even order beer and beverages from their seats. There's no reason to think that if a Nintendo DS—not even the most technologically advanced handheld gaming system—could handle tasks like this three years ago, the much more advanced iPad should be able to handle this and more.

This isn't even any more advanced, but I'd be more than content using the iPad to listen to the radio broadcast while using a 'scorecard' app to keep score and check stats. Unfortunately, the iPad isnt capable of doing two things at once. Let's get it together Apple.

Good idea for sports: Journal-Register Co. will issue video cameras to all reporters

Rarely do you see newspapers taking drastic and ambitious steps in an era when one false move could bring down a publication for good. That's why it's so enlightening to see the Journal-Register Co. making major moves to advance and improve coverage provided by the company's 19 daily and 150 other newsapers.

As noted by the New Haven Independent (via the Editors Weblog), CEO John Patton told the company's 3,100 employees that they no longer work for a 'newspaper company', but a 'media company' instead.

“We’re not looking to make any cuts,” Paton said, clearly pumped about the prospect of inventing a new business model at a chain that had lagged behind the rest of the industry in adjusting to the digital age. “We need to improve [local coverage]. We don’t need to make it worse.”

Patton has some good ideas for improving the quality of coverage, one of the best is that all reporters at the company will have Flip HD video cameras within 30 days. This, I think, is something every newspaper should adopt, even if it means purchasing one for every three reporters—having them checked out when necessary. Sports sections would appear to benefit as much as any part of the newspaper.

While images and audio are better than providing print copy alone, video brings content to a completely new level. Of course, there are certain restrictions with where video is allowed (locker rooms, etc), but in any situation where it can be used, it almost always should.

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Olympic social media & blogging policy is hard to understand

As is the case with these huge global events—Olympics, World Cup, etc—the media polices in place are extremely strict and breaking them usually results in dismemberment. So, watch out bloggers. The IOC released its Blogging Guidelines for the 2010 Games (PDF) and they are bit cumbersome, especially confusing to the athletes planning on sharing an inside take with their fans.

Unlike professional sports leagues where there are bans on when athletes can use social media sites, athletes are free to blog at their own discretion, as long as they don't break any rules. One of those: don't act like a journalist.

There are some restrictions on what athletes can do online during the Olympics. According to the IOC Blogging Guidelines for the 2010 Games, athletes and other accredited people must keep their posts confined to their personal experiences. “You can’t act as a journalist if you aren’t,” says [Director of Media Services for the United States Olympic Committee] Bob Condron. “You need to do things in a first person way.”

Rule 49 of the Olympic Charter says that “Only those persons accredited as media may act as journalists, reporters or in any other media capacity.”

Umm, what? In this day and age, what constitutes being a journalist? What if you inject any journalistic post with a first-person voice? Such as "I just spent some time kickin it with Bode Miller and he said he did not close the bar last night, only stayed out until 12:45 and feels relatively good to go today." Does that count as journalism or does it fall under the 'diary' format the IOC is looking for from non-accredited athletes and bloggers?

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Why opting out of Google News is a terrible idea in the era of social media

I would kill to be Mark Cuban. Billions of dollars and a professional sports team, of course I would. And you know what? I'd probably act exactly the same. I'd sit at the end of my team's bench, yell at referees, buy my guys everything they wanted and when he offseason came, I'd be rumored to be involved in the acquisition of other teams. But even more than all of that, I'd use my wealth as a pulpit to express my views on any topic I have an opinion on. Mark Cuban seems particularly fond of that, and his recent view that Google News is a vampire has drawn out the opinions of just about everyone.

For a second, let's disregard the fact that Mark Cuban is calling out Google News while investing in its competitors and instead focus on the fact that there are some major flaws in what he's saying. Cuban's argument revolves around the idea that being indexed on Google News can do major damage to a newspaper's brand equity. In the world we live in, the opposite is more true: not being indexed would damage a paper's brand. But before moving onto that, here's a summary of Cuban's argument:

When that newspaper allows itself to be included in Google News it becomes a de facto endorsement of Google News as an acceptable and probably preferable “discovery destination” . The branding message to the consumer is “I dont need to go to the newspaper homepage. Everything the newspaper has  is referenced  here in Google News. So if there is something of interest to me from the local paper, Google News will send me to their site.  I don’t need to go to both sites any longer. I can just go to Google News.

Thats not good for the publication brand and business. They just lost their position as a trusted source where real people make decisions on what content they think their readers will want to discover – to an algorithm.

He goes on to say that having your story listed as 'one of x thousand sources' is never, under any circumstance, a good thing for a paper's brand. 

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College coaches using Twitter to announce signed recruits


It's an ingenious idea, updating fans as soon as the Letters of Intent are faxed in. In what I've seen, Washington's Steve Sarkisian has been one of the best at it, with reporters just relaying what he's been putting out on Twitter. On top of that, UW had a live chat/blog going throughout the day. Very impressive stuff. The University of Washington is doing a lot of things that other schools would benefit from taking note of.

Of course, the University of Spoiled Children took it to another level, with Lane Kiffin doing what Kiffykins does:

Well congrats to UT for hanging on to a couple of our recruits. But we got the important ones

Now, I was planning on posting an image of said tweet, but it appears as though Lane Kiffin got in a bit of trouble, the Twitter account in question no longer exists. Obviously, there's something to be learned here as well.

UPDATE: Sounds like the Kiffin account was fake. Still, it would not have been the least bit surpising.

Universities outsourcing social network security through UDiligence

We've seen all too often that college athlete athletes—or ones who are about to be—cannot be completely trusted on their own in the world of social networking. A majority of athletes will get by fine, communicating with other students and colleagues without looking stupid, but for the idiots who slip up there is a safety net for the schools.

AOL Fanhouse has a great article on UDiligence, a service that keeps tabs on the social networking activity of a school's student-athletes to avoid potential public relations disasters. A summary:

UDiligence was founded by Kevin Long, a former congressional press secretary, and a business partner. They have invested more than three years and a substantial financial sum into the patented social network monitoring system, complete with bells and whistles, and currently work for more than a dozen athletic programs nationally.

Long says his system is monitoring Facebook, MySpace and Twitter pages -- 24 hours a day, seven days a week -- of more than 6,000 student-athletes from New Jersey Institute of Technology to the University of Nebraska.

Pricing depends on the number of student-athletes and portal configuration but costs from $1,350 per year for 50 athletes or less to $5,000 per year for over 500 athletes.

I'll always advocate education over restriction and punishment but it's impossible to say that this isn't a fantastic idea for a business.

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